betsapi Privacy Policy – Your Data, Handled with Care

1. Information We Collect

When you register on betsapi, we collect the personal details you provide during sign-up, including your full legal name, date of birth, and a valid Philippine mobile number. If identity verification is required, we may also request a government-issued ID such as a Philippine passport, driver's licence, or SSS card to confirm that you meet the minimum age and eligibility requirements. We automatically collect certain technical data when you access the platform via your mobile browser or device, including your IP address, device type, operating system version, and session timestamps — this information is used solely to maintain platform security and improve the mobile experience. Transaction records, including deposit amounts, withdrawal requests, and bet history, are retained as required by applicable regulations and for dispute resolution purposes. We do not collect unnecessary data, and we only ask for information that is directly relevant to operating a safe and compliant online gaming service for players across the Philippines.

2. How We Use Your Information

The personal data we collect is used primarily to create and manage your betsapi account, process your deposits and withdrawals in Philippine pesos (PHP), and verify your identity in line with responsible gaming and anti-money laundering obligations. We use your contact details to send you important account notifications, such as successful login alerts, withdrawal confirmations, and updates to platform policies — we do not send unsolicited promotional messages without your consent. Technical data helps us detect unusual login activity, prevent unauthorised access, and maintain a stable, responsive mobile platform for all players in the Philippines. Aggregate, anonymised data may be used internally to understand platform usage trends and improve our sports betting, casino-style gaming, and lottery features. We will never use your personal data to make automated decisions that have a significant legal effect on you without first providing an opportunity for human review.

3. Sharing Your Data

betsapi does not sell, rent, or trade your personal information to third-party marketers under any circumstances. We share your data only with trusted service providers who are contractually obligated to handle it securely and solely for the purpose of supporting the betsapi platform — these include payment processors such as GCash and Maya partners, identity verification service providers, and cloud hosting infrastructure operators. In certain circumstances, we may be legally required to disclose account information to Philippine regulatory authorities, law enforcement agencies, or courts in response to a valid legal request, court order, or compliance obligation. Any third party that receives your data on our behalf is bound by strict data processing agreements that prohibit them from using it for any purpose outside of providing services to betsapi. If our business structure changes in the future, such as through a merger or acquisition, your data protections and rights under this policy will transfer to the new entity along with your account.

4. Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, accidental loss, or unlawful destruction. All data transmitted between your device and the betsapi platform is protected using secure encrypted connections, and sensitive account information is stored using hashed and encrypted formats on protected servers. Access to personal data within our organisation is strictly limited to personnel who require it to perform their specific job functions, and all staff are trained on data handling responsibilities. We conduct regular security reviews and promptly address any vulnerabilities identified through our internal monitoring processes. While no online platform can guarantee absolute security, betsapi takes reasonable and proportionate steps to minimise risk and will notify affected users promptly if a data breach occurs that is likely to affect their rights or interests under Philippine data protection law.

5. Retention and Deletion

We retain your personal data for as long as your betsapi account remains active and for a reasonable period thereafter in order to comply with legal obligations, resolve disputes, and enforce our platform agreements. Transaction records and identity verification documents are kept for the minimum period required by Philippine gaming regulations and anti-money laundering rules, which may be up to five years from the date of the relevant transaction or account closure. Once the applicable retention period has passed, your data is securely deleted or irreversibly anonymised so that it can no longer be associated with you. If you voluntarily close your account, we will initiate the deletion process for personal data that is no longer required for regulatory compliance within a reasonable timeframe. You may request confirmation of the data we hold and the expected deletion timeline by contacting our support team through the contact details available on the platform.

6. Your Rights Under Philippine Data Law

As a user based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. These include the right to be informed about how your data is collected and processed, the right to access a copy of the personal data we hold about you, and the right to request correction of any inaccurate or incomplete information. You also have the right to object to certain forms of data processing, to request erasure of data that is no longer necessary, and to file a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated. To exercise any of these rights, please contact the betsapi support team directly — we aim to respond to all data rights requests within 30 days. We are committed to handling every request respectfully and in full compliance with applicable Philippine law.

7. Changes to This Policy

betsapi reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable law. When material changes are made, we will notify registered users via their registered Philippine mobile number or through a prominent notice on the betsapi platform before the changes take effect. Continued use of the platform after the updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of how your data is being handled. If you have concerns about any upcoming change, you are welcome to contact our support team or refer to the FAQ page for guidance. The effective date at the top of this policy will always reflect when the most recent revision was applied.